Shipping policy

Shipping Policy

Thank you for shopping with us at LUNIQ. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing Time
All orders are processed within 1–2 business days (Monday through Friday, excluding holidays). Once your order is processed, it will be shipped out promptly.

Shipping Times

We’re excited to get your order to you quickly and safely. Below is everything you need to know about how we ship your LUNIQ™ products:

  • Free North America Shipping: We offer free standard shipping on all orders across the U.S. and Canada.
  • Delivery Timeframe: Orders are typically delivered within 5-7 business days, depending on your location.
  • Tracking: Once your order has been shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.
  • Delivery Areas: We ship worldwide, including most international destinations.
  • Delivery Schedule: Orders are shipped Monday through Friday, excluding weekends and holidays.

Shipping Costs
We offer Free Standard Shipping on all orders. No hidden fees at checkout.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 days for tracking information to update.

Shipping Delays
While we strive to deliver your order on time, delays may occur due to factors beyond our control (weather, customs, carrier delays, etc.). We appreciate your patience and understanding.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.

Contact Us
If you have any questions about your order, feel free to contact us at:
📧 contact@luniqvision.com

We’re here to help!

LUNIQ Team